AI Wellness Software
BeautyTech
BeautyTech — a premium AI management platform for spas and wellness brands: direct bookings, automated client communication, loyalty and smoother operations, in one system.
The challenge
Spas and wellness businesses miss enquiries, rebook slowly and keep client history scattered — so bookings and repeat visits slip away.
My role
Product and build direction — adapting the HexaTech platform for the beauty and wellness vertical.
What we built
- An AI chatbot that answers instantly and books inside the chat
- A booking engine with upsells and add-on recommendations
- Client profiles with treatment history
- Automated follow-ups and appointment reminders
- Personalised offers, campaigns and loyalty rewards
Tools & modules
- AI chatbot
- Booking engine
- CRM
- Loyalty
- Campaigns
How it was made
- 01
Capture every enquiry
Built an AI chatbot so no wellness enquiry goes unanswered, day or night.
- 02
Book in the conversation
Let guests book and add treatments without leaving the chat.
- 03
Remember the guest
Stored treatment history and automated reminders, offers and loyalty.
The outcome
A unified platform that converts spa website visitors into bookings, automates client communication and builds loyalty — consolidating several tools into one.
What you'll learn from it in lessons
How the same AI foundation is re-shaped for a very different service business — the kind of adaptation we can plan for yours.
See AI for business →
Want something similar for your business?
In the lessons we work on your real project — from idea to a working solution.