AI Hospitality Software
Hotel-Tech.ai
Hotel-Tech.ai — an AI hotel-management platform built to win direct bookings and cut dependence on third-party travel sites, with a 24/7 AI concierge, booking, CRM and loyalty.
The challenge
Hotels lose margin to online travel agents and lose enquiries after hours, with guest communication, booking and follow-up split across disconnected tools.
My role
Product and build direction — shaping the HexaTech platform into an enterprise-grade solution for hotels.
What we built
- A 24/7 AI chatbot that answers guests and captures leads
- Conversion-focused booking flows with real-time availability and upsells
- An AI-powered CRM with automated workflows
- A loyalty system driven by stay and booking history
- High-performance, conversion-optimised hotel websites
- An AI training simulation for hotel staff
Tools & modules
- AI chatbot
- Booking system
- CRM
- Loyalty
- Website
- PMS integration
How it was made
- 01
Target the leak
Focused on hospitality's biggest leak — bookings lost to OTAs and enquiries missed after hours.
- 02
Automate the front desk
Built a 24/7 AI concierge that answers, upsells and books directly.
- 03
Connect retention
Wired CRM and loyalty to booking data so follow-up and repeat stays run automatically.
- 04
Ship the site
Paired it with a conversion-focused hotel website and staff training.
The outcome
A single system that turns website visitors and chats into direct bookings, automates guest communication and builds repeat stays — reducing reliance on third-party channels.
What you'll learn from it in lessons
How to take a general AI platform and sharpen it for one industry's exact economics — the productisation work we can walk through together.
See AI training for hotels →
Want something similar for your business?
In the lessons we work on your real project — from idea to a working solution.